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The challenge of the future is to make and deliver products and services that are responsive to global competition and changing societal needs. This is the capability side of the equation. It complements the systems theory and scenario-building tools that are the anticipatory dimension.
Informed human decision-making will be the essential production process in the coming information age. By studying manufacturing companies in rural settings in the Southeastern US, my sensitivity to the problem of workplace literacy has been raised substantially. The following
If we are to understand the complexities of complex business operations, it is imperative that we develop better ways to measure dynamic and complex behavior. The following links hint at the magnitude of this challenge and underscore the growing interest that exists among organizations of all types.
The emerging dynamic world is also an inherently stochastic one. Events occur in large numbers, with little or no visible connections among them. Nonetheless, in an increasingly tightly woven global economy, the connections are ever present and very real. Statistics is one of our most powerful tools for understanding this new complexity.
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