I am the Hargis Professor of Writing Studies in Auburn University's Master of Technical and Professional Communication Program in the Department of English, co-editor of SUNY’s Studies in Technical Communication series, and co-director of Auburn's Lab for Usability, Communication, Interaction, and Accessibility (LUCIA).
My research interests include document design, ethics, environmental rhetoric, radical communication, and organizational culture.
I am the editor of The Routledge Handbook of Ethics in Technical and Professional Communication (Routledge, 2025) and Topic-Driven Environmental Rhetoric (Routledge, 2017), and co-author of Document Design: From Process to Product in Professional Communication (2nd ed.) (SUNY, 2025).
I celebrate difference, recognizing that the respectful exchange of ideas in the spirit of academic inquiry supports and bolsters our shared human connections.